Welcome: Frequently Asked Questions

Frequently Asked Questions

1) How much does it cost to receive services?
Sliding Scale fees are assessed for those client's who live or work in our four county catchment area (Haskell, Meade, Seward and Stevens counties). Fees range from $5 per hour to $120 per hour depending on the client's monthly or yearly income and number of dependents on that income. The Center will bill the client's insurance company but the client is responsible for the fee at time of service. If the insurance pays all or a portion of the billed service, the client will be refunded the appropriate amount.

2) How can I be assured of confidentiality?
Confidentiality of client records is protected by K.S.A. 1996 Supp. 65-5601 to 65-5605. This privilege extends to all professional disciplines as well as any other employees who obtain knowledge of treatment information while working for this mental health center. The privilege extends to group therapy, and protects even the identity of an individual patient or former patient. A mental health center may not disclose whether a patient is currently receiving treatment, or has ever received treatment in the past, without the patient's consent. For further information regarding confidentiality, please call our office.

3) How soon will I be able to be seen by a counselor after calling for services?
Depending on the severity of the problem, a counselor will complete a short interview over the telephone to help determine the level of emergency. You may be seen that very day or scheduled for an appointment later in the week or quite possibly even the next week. If an appointment is scheduled and you feel the situation has worsened, you may call back to the Center and be re-evaluated over the telephone to determine if an earlier appointment is needed.

 

 

 

Last Updated: July 23, 2002
Copyright © 2002-2003 Southwest Guidance Center